RETURNS

PRIMMADIVA Wants You To Love What You Purchased, You Have 7 Days To Return Your Item If You Are Not Fully Satisfied.

You must contact us within 7 days from the date you received your order to better assist you with a return.
You have an additional 7 days to provide tracking number for your return; otherwise our shipping facility will refuse your return.
All orders that have exceeded this 7 day time frame become a FINAL SALE item (Strictly Enforced).

*Items must be returned in NEW, UNWORN and UNWASHED condition (No Exceptions).
*We are NOT responsible for any charges incurred in the return of your item; we do not reimburse shipping or provide return labels.

Follow These 3 Easy Steps:

  1. Email Contact@PrimmaDiva.com within 7 days from the date you received your order.
  2. Include your full name, order number and reason for return in your e-mail.
  3. Ship your item back; include a Tracking Number - A PD Representative Will Provide You With The Return Address.
    the return process will begin when the item(s) arrive at our Shipping Center.

RETURNS Have a Mandatory Restocking Fee of $7.99 PER PAIR deducted from your refund amount.

Refunds will be issued in the original form of payment. We will refund you within 7 business days once your package arrives to our facility. Please keep in mind that after the refund has been processed your bank can take up to 3-5 business days to process and post this transaction to your account.

As Of 01/01/2016 WE DO NOT DO EXCHANGES Due To The High Demand Of Our Items. We Suggest You Purchase The Size You Need & Simply Return The One You Don't Need For A Refund. Please Do Not Wait Because We Tend To Run Out Of Sizes Quickly.

Items in the “FALL BLOWOUT” tab are FINAL SALE; they can NOT be returned or exchanged
(NO EXCEPTIONS).

***aS ADVERTISED, ITEMS PURCHASED FRIDAY, NOVEMBER 27 THROUGH MONDAY, NOVEMBER 30 2015 ARE FINAL SALE***

***AS ADVERTISED, ITEMS PURCHASED THURSDAY, DECEMBER 24 THROUGH SUNDAY, JANUARY 3, 2016 ARE FINAL SALE***